In the midst of COVID-19 lockdown, having the opportunity to complete a course completely online was extremely beneficial. The video tutorials and the course itself is well presented and very professional. The step-by-step video tutorials were the most valuable part of the course for me. The language within the course and in the manual is clear and the content is not too overwhelming. The zoom meeting with a trainer (Teigan) was also extremely valuable as it helped me to gain the confidence I needed, allowed me to ask questions, gain a feel for the Elleebana brand and its products and allowed the information I had been learning to really sink in. Teigan has been very professional, approachable, friendly, knowledgeable and quick to respond to any queries.